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Responsible for overseeing branch operational activities including customer service, problem resolution, account servicing and supervision of branch operations team. Coaches and motivates team to attain branch goals. Serves as the Tellers first point of contact.Requirements:
Demonstrates understanding of bank operations attained through several years of on-site experience in positions of increased responsibility (one to two years minimum). Prior supervisory experience or completion of the Bank’s Supervisory Skill Certification Program required. Strong interpersonal skills and supervisory skills necessary to interact with customers, subordinate staff members, and supervisors. Thorough knowledge of the bank’s policies and procedures and bank regulations. Thorough knowledge of the Bank’s products and services and the associated fees. Thorough knowledge of all teller functions and related computer systems. Computer literate in order to utilize the various software programs available to the bank, including Microsoft Word and Excel. High School Diploma or equivalent. Higher education preferred.We are proud to be an Affirmative Action, Equal Opportunity Employer.